About Creative Hot Tub Designs
Family Owned & Operated Since 1979
Your Trusted Hot Tub Experts in Reno & Sparks
At Creative Hot Tub Designs, we don’t just sell hot tubs—we offer a better way of life. Imagine unwinding after a long day in a luxurious spa, enjoying the soothing effects of hydrotherapy under the stars. Whether you’re seeking relaxation, social gatherings, or health benefits, our hot tubs transform your backyard into a personal oasis.

Meet the Owners: Christina & Andy Parmele
Founded by Christina and Andy Parmele, our family-owned business is deeply rooted in the hot tub industry. Christina, originally from Las Vegas, has been enjoying the Reno/Sparks area since 2013. Andy, hailing from Northern California, moved to Nevada in 2009. Together, they bring a passion for quality, community, and exceptional customer service to every aspect of their business.
The hot tub industry runs deep in their family. Christina’s grandfather, Jim Shue, is a pioneer in the industry and operates his flagship store in Las Vegas. Inspired by his strong work ethic and dedication to customer satisfaction, Christina and Andy aim to bring the same level of excellence to Northern Nevada.

Top Reasons to Trust Creative Hot Tub Designs in Reno & Sparks
Choose Creative Hot Tub Designs for a superior experience where innovation, dependability, and customer satisfaction come together seamlessly.
7-time consecutive Artesian Spas™ Territory Dealer of the Year (2019-2025). Our expertise and customer satisfaction speak for themselves.
We specialize in stunning semi-inground hot tub and swim spa installations that seamlessly integrate into your backyard landscape for an elevated aesthetic.
From selection to installation and maintenance, our CPO-certified team provides complete support throughout your hot tub ownership journey.
Local business serving Reno, Sparks, Carson City, and Lake Tahoe. We treat every customer like family and stand behind our products.
Our Mission & Values
Our mission is simple: to provide honest, efficient, and respectful service to every customer. We pride ourselves on being an outstanding hot tub company known for quality, reliability, and exceptional customer care.
From premium hot tub sales and expert installations to trusted maintenance and repair, our team goes above and beyond to ensure every customer feels confident and cared for. We combine technical expertise with a personal touch, offering customized solutions and honest advice every step of the way.
Comprehensive Hot Tub Services
We specialize in providing top-quality hot tub services designed to keep your spa running smoothly and efficiently year-round.
Whether you’re a new owner looking for setup assistance or a long-time user in need of regular upkeep, our experienced technicians are here to ensure your hot tub remains a relaxing, worry-free retreat.

01. Professional Installation
Expert setup to ensure optimal performance.
02. Routine Maintenance
Regular check-ups to keep your spa in top condition.
03. Water Treatment
Solutions to maintain clean and safe water.
04. Repair Services
Addressing issues promptly to minimize downtime.
Experiences From Real Customers
We take pride in providing top-tier products and exceptional customer service. Don’t just take our word for it — read what our happy clients have to say!
Best Spa Company Around
The best service and spa company in Northern Nevada! Everyone from the showroom, service and delivery team were great! If you want the best product and to work with the best team, this is the place.
Shanda C
Professional, Reliable Service
Had some warranty work done on my hot tub by Bash. He was on time polite and very professional. He was very detail oriented and did a great job. I have never had anything but quality work from this company. I would buy from them again if I ever need to.
Randall K
Outstanding All-Around Experience
Recently purchased a spa from Creative Hot Tub designs. These guys (and gals) are amazing! From helping me choose a hot tub (thanks Steve), to delivery, to the free orientation (thanks Sebastian), everything was great. I cannot recommend Creative Hot Tub Designs enough. They are everything a spa store should be and more.
Steven H
Fast, Helpful Repair
Sebastian and Ian did great work on our hot tub repair. They were very fast and helpful with adjusting the straps we use to keep the lid on with high winds. Excellent service!
Spencer H
Amazing Team and Spa
What a great process and we love our swim spa! From Steve in sales, to Natasha in service, and Andy the owner, everyone goes above and beyond to ensure you are completely satisfied.
Jeffrey S
Top-Notch Hot Tub Retailer
American made hot tubs at reasonable prices and good customer service. Can’t ask for much more. Steve at the Sparks location was great to work with. The process was efficient and honorable. Steve delivered everything he promised. Top notch hot tub retailer.
Troy T
Meet our team
Our Backyard Leisure Specialists

Service Manager

Water Care Coordinator

Sales Consultant

Project Coordinator

Water Care Tech

Water Care Technician
SPEAK WITH AN EXPERT
For more information, contact us today! We are happy to assist with all of your inquiries, from prices and financing, to inventory, promotions and more.
